FREQUENTLY ASKED QUESTIONS

  • What is the Reset Academy?

    The Reset Academy is an online learning center, where you will receive the most current information on topics like ketogenic diet, fasting, diet variation and how to reset your microbiome. This academy was created to give you the informational tools needed to take back control of your health. In the academy there are multiple master classes, resource list and once a month Dr. Mindy will do a live coaching class. Each class will last 1 to 2 hours where Dr. Mindy will teach a new concept and be available for questions. Our goal is to empower you to have a lifetime of wellness.

  • Is the yearly membership the only option?

    No.

  • Are we able to cancel the yearly monthly membership plan if we do not see that it fits our expectations?

    The yearly plan has a refund after the first month if you are not satisfied and offers a 30% discount of the month to month.

  • Are we committed to the complete year, if we do the monthly payment option?

    If you were to scroll down you will see a month to month option at $38 per month.

  • What should I expect upon signing up?

    You will receive a welcome email with a username and password. Included in this email will be important information. If you have additional questions, please let us know at resetacademy@familylifewellness.com.

  • What if I can't attend the live coaching class with Dr. Mindy?

    Not a worry! We have many people joining us from all over the world. Our live coaching classes will be recorded and uploaded for you to view at a later time.

  • Are the live coaching classes always on the same day at the same time?

    We will send you an email each month and let you know what time the live coaching class will begin and what resources you may need.

  • Billing Questions?

    If you have selected to pay for the year, with a 30% discount, you will be charged immediately. If you select the monthly payments, the first payment will be charged immediately. This payment begins the monthly charge and your card will be automatically charged on the same day, the next month.

  • Am I committed to a year?

    No, if you'd like to cancel your monthly payments, please email us at resetacademy@familylifewellness.com